Mediation is usually a voluntary facilitated discussion controlled by the independent third party mediator, where people in conflict come together in a safe environment to settle disputes.

At SHAW Dispute Resolution we provide the mediators. Our mediators are nationally accredited and legally qualified, and take a neutral, non-judgmental role in levelling the playing field and managing the behaviour of everyone so you can be frank and honest about your concerns with a future focus. As lawyers, we have the intelligence to ask the right questions to keep everyone accountable and responsible.

The Mediation joint session is mostly conducted as a face-to-face discussion which takes place at a location you agree and where you feel most comfortable and at a time suitable to you. Lawyers can be involved, if you wish. They can help legally formalise the settlement agreement. The discussions are private and preserve the reputations of all involved.

Mediation is a flexible process, allowing you to control what is to be discussed and the outcome. You have total control of the outcome which leads to satisfying and lasting outcomes while preserving relationships where necessary. Our mediators control the process and set the ground rules and encourage active listening between everyone. We ensure that mediation is right for you before we proceed. We make sure that you feel respected, listened to and heard during the discussion and negotiation.

From start to finish, mediation can be fast and only take three weeks to three months to resolve all concerns, depending on the nature of the dispute and the number of participants involved. The mediator keeps everyone moving forward as fast as the slowest party.

By choosing mediation you can minimise long term stress, avoid the cost of a court process and achieve your desired outcome at all levels, leaving you with more time to spend on your business and relationships and move past legal difficulties.


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Thank you to Ali and your team for your prompt actions in organising the mediation. I have received amazing feedback from those involved about Ali’s calming but methodical approach to ensuring that everyone had the opportunity to be heard, raise their concerns and come up with solutions.  I am confident that with Ali’s help we have put in place a plan for future success. Thanks again for helping us work through the issues and get this great outcome for all.

Tori, People Vision (for Skycity)

November 2018